Introduction and scope
NANIO helps marketing teams turn brand knowledge, market signals, and strategy into campaigns ready to review and publish.
This Privacy Policy explains how personal information may be handled when you visit the NANIO marketing website, contact the NANIO team, request a demo, or use the NANIO product workspace.
This policy is intended to explain NANIO's privacy practices in clear language. It does not replace any separate agreement that may apply to a customer workspace or commercial relationship.
Information we collect
The information NANIO handles depends on how you interact with the website and product workspace.
When you contact us, request a demo, or submit a form, you may provide contact and business information needed to respond to your request.
- Contact details, such as name, work email address, company, role, and message content submitted through website forms.
- Workspace information, such as brand materials, campaign plans, content drafts, market research inputs, and related marketing information that you or your team choose to store in the platform.
- Technical information needed to operate and improve the website, such as browser type, device information, page interactions, and similar usage signals.
How we use information
NANIO uses information to operate the website, respond to requests, support customer workflows, and provide the product functionality configured by each workspace.
Product workspace data is used to deliver the NANIO workflow, including brand context, discovery, campaign planning, content creation, review, and publishing support.
- Responding to enquiries, demo requests, security questions, and support requests.
- Providing and improving NANIO website and product experiences.
- Maintaining account, workspace, and campaign functionality requested by users.
- Protecting the website, product workspace, and related systems from misuse or unauthorized activity.
Data retention
NANIO keeps information only for as long as it is needed for the purposes described in this policy, to provide requested services, to maintain business records, or as otherwise required by applicable obligations.
Workspace data retention may depend on the workspace configuration, product settings, customer instructions, and any applicable agreement.
Security
NANIO uses administrative, technical, and organizational safeguards designed to protect information handled through the website and product workspace.
No online service can guarantee absolute security, so users should also protect their account credentials, workspace permissions, and connected services.
Your rights
Depending on your location and relationship with NANIO, you may have rights to access, correct, delete, object to, or restrict certain processing of personal information.
Requests relating to customer workspace data may need to be handled through the organization that controls the relevant workspace.
You can contact NANIO about privacy questions or personal data requests through the privacy contact route below.
Policy updates
NANIO may update this Privacy Policy to reflect changes in the website, product workspace, legal requirements, or privacy practices.
When the policy changes, NANIO will update the last updated date shown on this page.
Contact us
For questions about this policy or requests relating to your personal data, contact the NANIO privacy team through the privacy contact route below.
Questions about your privacy?
For questions about this policy or requests relating to your personal data, contact the NANIO privacy team.